FAQ / Help
What is a video podcast?
A podcast is a Portable On-Demand media file. Although iPods are the most popular devices on the market, a podcast is not tied to any one platform. You can listen to an audio podcast or watch a video podcast on a number of players made by Apple, Microsoft, Sony, or even your computer.
There are two key differences between video podcasts and other types of video found online. First, you can download them. Some videos aren't downloadable- they are made to run automatically with a program called Flash. An example of this is watching a clip on YouTube. Second, a podcast is a series of videos updated regularly, where other short videos are posted as individual downloads. You can subscribe to podcasts through feed aggregators like iTunes, Podango, etc. and can upload content automatically when a new video is posted.
If I can download the podcast, why do you offer them on DVD?
The main technical issue with video podcasts is balancing the quality of the video content and the amount of bandwidth the feed requires to upload the content to a subscriber's computer. Someday in the future we will all have unlimited bandwidth and our computer speeds will be super-fast; until then, this balance is something we have to deal with. GHR is produced in three formats, two of which are available for the public to download.
People who subscribe to the feed through an aggregator like iTunes receive a compressed video version that emphasizes download speed over image quality. Compressed video typically looks fine on a 3x4" screen but becomes pixelated when blown up to television size.
Back issues are posted in the High Definition version and appear in broadcast quality regardless of screen size; unfortunately the added detail does increase download time considerably.
The third version available only on DVD is our HD commercial free version. Our podcast feeds work from the Headline News ticker model- if you don't like the ads, focus on the top 2/3 of the screen. However, the GHR DVDs are more like Sirius Satellite Radio; we don't like sitting through advertisements any more than you or your patients do, and we place a value on content over filler. Thanks to the continued support of the 'Rilla Nation, our DVDs will always be commercial-free.
I tried to rip the files from my DVD but can't. What am I doing wrong?
Nothing, you bloody pirate. Monthly DVDs are rights-protected. You can thank Metallica for setting that intellectual property precedent and effectively killing free file sharing.
The best work-around is to find the archived HD episode you want and download it. These are sponsored so you'll have to put up with that for now until we get a bit more sophisticated about managing security for our own archives.
What's the catch with the 90-day More-Than-Money-Back Guarantee?
Unfortunately we weren't clever enough to make a catch, so there is none. If you decide Guerilla Health Report isn't right for your office within 90 days of receiving your first disc, we'll refund 110% of your investment and close your account. This offer is valid for both Quarterly and Annual subscribers. There are no hidden shipping costs and you can dispose of the DVDs as you wish.
Can I put my office's name on the disc?
Currently there isn't a way to effectively put a clinic's name on the disc or in the video podcast, although we're intrigued by the idea of customization and will continue to work on it. In the meantime, spray paint and a stencil works great.
Where does your content come from?
Guerilla Health Report reviews both academic and popular press (including on-line) articles on health-related topics. Here's a list of the journals we sift through to bring you the
GHR We are always finding new sources, so it is by no means all-inclusive:
Brain and Development
Early Human Development
EMBO reports
European Journal of Clinical Nutrition
Explore:The Journal of Science and Healing
Genes and Immunity
Immunology and Cell Biology
International Journal of Impotence Research
International Journal of Obesity
Journal of Neuroimmunology
Journal of the Neurological Sciences
Journal of Pediatrics
Journal of Perinatology
Modern Pathology
Molecular Psychiatry
Mucosal Immunology
Nature
Nature Biotechnology
Nature Clinical Practice Endocrinology & Metabolism
Nature Clinical Practice Neurology
Nature Clinical Practice Rheumatology
Nature Genetics
Nature Immunology
Nature Medicine
Nature Neuroscience
Nature News
Nature News breaking news
Nature Reviews Immunology
Nature Reviews Microbiology
Nature Reviews Molecular Cell Biology
Nature Reviews Neuroscience
Neuropsychopharmacology
The New England Journal of Medicine
Obesity
Pediatric Neurology
Signaling Gateway
Spinal Cord
The EMBO Journal
The Lancet
The Journal of Antibiotics
Who is this Doc Edwards character? Is he a real doctor? What's with the name?
When asked this question, Doc laughed. "I'm really glad that came up, and yes I am a real doctor," he said. "It's actually because of my friends and family that I go by Doc. Ever since chiropractic college my dad has called me Dr. J, and when I moved back from Australia to Illinois my friends I bartended with started calling me 'Doc.' The nickname had a lot to do with the fact that bar became my unofficial office in the time between me getting my license and finding a place to practice. I love being able to give the gift of an adjustment, so chiropractic has been and will always be a part of my life. But as any chiro will tell you, when someone is in need you get really flexible on being able to use whatever's available for a table.
It's funny I picked up this nickname because I was named after two of my great-grandfathers, my dad's maternal grandpa Jack Buhman and my mom's paternal grandpa Bill Hansen. Mom's other grandpa was Doc Dougherty, so it feels like the name has crept through my family history to find me.
Of course all my friends I knew before I graduated from Palmer still know me as John. But you'd be surprised as how many more odd looks and comments I get when I introduce myself as 'John Edwards.'"
Why is this called the Guerilla Health Report? Are you a terrorist?
Sometimes when we can't fly through the queue at the airline ticket counter because Doc has to do a "Special" check-in, we begin to wonder...
The Guerilla Health Report is a ground-level rebellion against the medical establishment's domination of health news. The medical concept of health is virtually unrecognizable in today's media from what it once was. Gone is the belief that our bodies are self-regulating organisms capable of amazing feats of healing, supplanted by the voice of organizations and companies who would have you believe the reason you get sick is primarily due to lack of their pharmaceuticals in your blood stream. This, frankly, pisses us off.
We use the word "Guerilla" as homage to the Central American indigenous people who lived as one with their land for centuries, who knew their landscape better than any colonialist surveyor, who moved through the environment invisibly and with incredible ease, who lived in symbiosis with the plants and animals of the region in a spirit of respect and admiration. The people and their ideas were ancient because they knew how to adapt and survive. When regimes long disconnected from the land tried to force it's people out, the guerillas applied their knowledge and passion to effectively fight back against armies who outnumbered and outgunned them.
As alternative health care providers we have been outgunned by one version of health for far too long. Technology has finally allowed us to level the playing field and disseminate our message through reception rooms and cyberspace like never before. We are the modern guerillas of health care, and with every article we publish, every public lecture we give, and every blog we post we force the regime to reckon with this heretofore invisible force that uses truth for ammunition and educates new converts about real health care every day.
Why do I have to Register before I can Order?
Actually you don't, you can order at any time. However, in an effort to reduce the amount of unwanted emails and spam, we use a two-step opt-in process. The first step is registration, which generates a confirmation link to the email you provide us. Once you follow the confirmation link in your email, you will be emailed the links to the 3 free High Definition downloads and taken to the order page.
Simply put, this keeps people from using your email address against your wishes and reduces the amount of posers in the 'Rilla Nation.
Shopping Cart Security and Purchasing Options
We offer three options for shopping with us. When you purchase a DVD or a video file, you can check out through Paypal, Google Checkout, or enter your credit card details.
You can shop at www.GuerillaHealthReport.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.GuerillaHealthReport.com is registered with the Authorize.Net Verified Merchant Seal program.
My video player is running slow. What can I do?
Flowplayer is an open-source video player that is useful for all types of web video formats. We don't have the server power to push the data down the pipe like YouTube, but with a little patience it works. In fact, in our experience it isn't the player that's running slow, its your internet connection speed. This can vary with time of day, day of the week, and if you have any other web content streaming into your computer at the same time. The best bet is to select the video you wish to watch, press play, then pause it. After the video loads to completion, you should be able to watch it uninterrupted.
I forgot my password, help!
Step 1: Select the "Click Here" link next to the "Forgot Password?" on the log in page.
Step 2: Enter the email address you registered with. If you can't remember which email address that was, please email customersupport@www.guerillahealthreport.com.
Step 3: Go to your email inbox and open the email from us. If you don't see it please check your spam folder (and add us to your safe list!)- our system sends the email immediately, so it should be there.
Step 4: Copy the password we've sent you, and click the link we provide back to www.guerillahealthreport.com.
Step 5: Enter your username, password, and the security code, then log in.
Step 6: On the upper right of the screen your user name is underlined. Click it to go to the Members Section for your profile.
Step 7: Enter your details, including the password we've created for you, and set a new password. Click update, and this time DON'T FORGET YOUR PASSWORD :-)
I forgot my username, help!
What? Who are you? Just kidding, losing your identity on GHR is no laughing matter, especially since all of your favorites are stored under it. First, send us an email at customerservice@www.guerillahealthreport.com. Please provide your first and last names, the email address you registered with, and a contact telephone number we can use to verify your identity. We hate, hate, hate identity thieves, so we're serious about security and reserve the right to suspend your account and suggest you make a new one if we thing something's fishy.
My account has been suspended, what's up with that?
You were naughty. Contact customerservice@guerillahealthreport with the subject line: "I was bad, and I'm sorry." We'll have a dialog about what happened and discuss whether or not you feel you should be allowed back in after your timeout.
Most common infringements:
Flaming during comments (FLAMING LOOKS LIKE THIS) on blogs, videos, etc.
Rude, offensive, or profane language in comments
Spammy comments, i.e. "Hey, check out my site for (insert growth pill here)"
Passing off GHR content as your own without giving credit where credit is due (we have eyes all over the internet and a really good intellectual property attorney). That being said, all of our web content is made to share- we just ask that you tell people where you got it from.
